At Celimax Pakistan, we work hard to get your Korean skincare essentials to you as quickly and safely as possible. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–2 business days (Monday–Saturday) after payment or order confirmation. Orders placed on Sundays or public holidays will be processed the next business day.
Delivery Time
Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, etc.): 2–4 business days
Other cities across Pakistan: 3–7 business days
Delivery times are estimates and may vary due to courier delays, weather, or public holidays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order value. We regularly offer free shipping on orders above a set amount — any applicable threshold will be shown automatically at checkout.
Cash on Delivery (COD)
We proudly offer Cash on Delivery across Pakistan, along with secure online payment options, so you can choose whichever is most convenient for you.
Order Tracking
Once your order is shipped, you will receive a confirmation with your tracking details via SMS/email so you can follow your parcel's journey until it reaches your door.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please contact our support team with your order number and we'll look into it right away.
Incorrect Address
Please ensure your shipping address and phone number are accurate at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.
Need Help?
For any shipping-related questions, feel free to reach out to our customer support team — we're happy to help.
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